Privacy Policy
Effective: May 29, 2026 · Last updated: May 2026
1. Who we are
Xenia is a data product operated by Xenia, Inc., a Delaware corporation with principal place of business in San Diego, California. References in this policy to "Xenia," "we," "us," and "our" mean Xenia, Inc.
2. Scope
This policy describes how Xenia handles personal information collected through xeniadata.com (the "Site"), our partnership inquiry process, and any pre-release demonstrations of our hotel data product.
3. Information we collect
Through the Site and partnership inquiry process we collect:
- Contact information you voluntarily provide (name, email address, company name, role)
- The content of inquiries or messages you send us
- Standard web-server logs (IP address, user agent, request timestamps) retained for security and abuse monitoring
- If you opt in to a partnership preview demo, additional business contact information necessary to facilitate the demo
We do NOT use third-party advertising cookies or cross-site behavioral tracking on the Site.
4. How we use information
- To respond to your inquiries and provide requested information
- To evaluate partnership fit and facilitate partner demonstrations
- For internal analytics and product improvement
- To detect and prevent fraud or abuse of the Site
- As required by law
5. Information we do NOT collect about hotels or guests
Our hotel data product aggregates structured facts about properties from public sources. We do NOT collect or include:
- Personally identifiable information about individual hotel guests
- Personally identifiable information about hotel staff (except names of front-of-house staff when publicly attested in published reviews)
- Payment information of any party
- Health, financial, or other sensitive personal data
6. Sharing of information
We do not sell personal information. We do not share contact information from inquiries with third parties except (a) service providers acting on our behalf under written confidentiality, (b) as required by law or legal process, or (c) in connection with a corporate transaction.
7. Your rights — California (CCPA / CPRA)
If you are a California resident, you have the right to: know what personal information we have about you; request deletion; request correction; opt out of sale or sharing (we do not sell or share personal information for cross-context behavioral advertising). To exercise these rights, contact [email protected].
8. Your rights — European Union (GDPR)
If you are in the EU, EEA, or UK, you have rights of access, rectification, erasure, restriction, portability, and objection regarding your personal information. The lawful bases on which we process personal information are: (a) your consent, (b) performance of a contract, and (c) our legitimate interests in operating and improving the Service.
9. Data retention
Inquiry contact information is retained as long as the inquiry remains commercially relevant, after which it is deleted or anonymized. Web-server logs are retained for 90 days.
10. Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure, and we cannot guarantee that unauthorized access will never occur.
11. Contact
Privacy inquiries: [email protected]
General correspondence: Xenia, Inc., 4438 Ingraham St, PMB 216, San Diego, CA 92109
12. Changes to this policy
We may update this policy. Material changes will be reflected here with a revised "Last updated" date and, when appropriate, additional notice.