DMCA Notice & Takedown Procedure

Designated Agent contact and procedure for copyright takedown requests under 17 U.S.C. § 512.

Designated Agent

How to submit a notice

If you believe content on xeniadata.com or in our data product infringes a copyright you own or are authorized to act for, you may submit a written notice to our Designated Agent. To be effective, your notice must include all of the following:

1. A physical or electronic signature of the owner (or person authorized to act on behalf of the owner) of the copyright
2. Identification of the copyrighted work claimed to have been infringed
3. Identification of the material claimed to be infringing, with information sufficient for us to locate it (URL, hotel slug, or other specific identifier)
4. Your contact information (name, address, phone, email)
5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

Our response

Upon receipt of a valid notice, we will: (a) remove or disable access to the allegedly infringing material expeditiously; (b) take reasonable steps to notify the user or partner who provided the material; and (c) terminate the account of repeat infringers in appropriate circumstances.

Counter-notice

If you believe material was removed in error, you may submit a counter-notice to our Designated Agent containing: identification of the removed material and its prior location; a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification; your contact information; and a statement that you consent to the jurisdiction of the federal court in the district where you are located (or for non-U.S. residents, the Northern District of California).

Hotel data corrections — separate process

If you operate a hotel listed in our data product and you want to claim, correct, supplement, or request removal of your listing, please contact [email protected]. The hotel-correction process is faster than DMCA and does not require a copyright claim.

False or fraudulent notices

17 U.S.C. § 512(f) provides for damages, including costs and attorneys' fees, against anyone who knowingly materially misrepresents that material is infringing or was removed by mistake. Submit notices in good faith.